Within Energis, Adrian performed a variety of tasks, assisting the company to grow from a start-up funded by National Grid to evolve into a major business Telco since acquired by Cable and Wireless. He was the driving force behind the design of virtually all of Energis’ customer reporting solutions for a variety of services, including Internet services and call centre performance reporting.
Responsible for defining and planning all IS aspects of new telephony services. Two key projects were the world’s first truly free ISP (FreeServe); the second was free consumer telephony service where he was involved in both technical and commercial product design.
Successfully introduced a platform architecture that reduced costs by consolidating to a fixed and well-defined subset of hardware, database, and systems management software. He provided business solutions that were backed by technology with low capital costs, yet still offering incremental growth. He was responsible for the capacity and security plans. He managed the Y2K readiness programme.
On joining Energis, Adrian was confronted with an empty computer suite and asked to work on the delivery of a complete IT infrastructure. This involved the working with a variety of hardware and software companies, and overseeing the installation of a large number of disparate computing systems:
Part of the team that designed and implemented the fault tolerent environment that provided 24x7 uptime needed in a consumer telephony enviroment. Esnured that procedures were in place. Just before the first trial run a fault in the fire supresion system caused a flood in the computer room and proved that the solutions worked as expected.
Worked with the network design teams for the BBC, National Grid and FreeServe teams to ensure that security was not just designed in to these platforms but could be done so in a demonstrable manner. This was crucial to obtaining both commercial and regulatory acceptance. Handled audits in to these aspects of the projects on behalf of the company.